Privacy Policy
Introduction
Welcome to Sunshine Design & Build. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sdab.com.au. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, address, email address, and telephone number, and demographic information, such as your location, project interests, and property details, that you voluntarily give to us when you contact us through the Site or when you choose to participate in various activities related to the Site, such as requesting quotes or consultations.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Project Data
Information related to your building or renovation project, such as property details, project scope, budget ranges, and timeline preferences that you provide when requesting quotes or consultations.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Create and manage your project inquiries and consultations
Process your quote requests and send you related information, including project proposals and estimates
Email you regarding your inquiry, consultation, or project
Schedule and manage consultations and site visits
Generate project profiles to provide more accurate quotes and recommendations
Increase the efficiency and operation of the Site
Monitor and analyze usage and trends to improve your experience with the Site
Notify you of updates to the Site or our services
Offer relevant building and renovation services and recommendations
Perform other business activities as needed for our construction and renovation services
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, project management software, and marketing assistance.
Professional Partners
We may share relevant project information with architects, engineers, suppliers, and subcontractors as necessary to provide accurate quotes and complete your building or renovation project.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for project records, warranty obligations, and legal compliance requirements. Project-related information may be retained for up to 7 years in accordance with Australian building industry standards and legal requirements.
Your Rights
Under Australian privacy laws, you have the right to:
Access the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your information (subject to legal retention requirements)
Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 13, please contact us at hello@sdab.com.au.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to review this Privacy Policy periodically to stay informed of updates.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Sunshine Design & Build
8 Newport St, Sunrise Beach QLD 4567, Australia
Phone: (04) 6727 1767
Email: hello@sdab.com.au